When to use the diagnostic
The diagnostic is useful when growth has slowed, teams disagree about priorities or a proposed technology investment lacks a clear business case. It provides a shared view of the problems before management chooses an implementation programme.
What we assess
ACS reviews strategy, core processes, ownership, customer journeys, digital trust, acquisition readiness and technology. Data, governance, KPIs and management visibility are considered alongside these areas to understand how the business makes and executes decisions.
What you receive
An executive diagnostic report and ACS Business Transformation Score™ summarise the findings. The issue and opportunity map separates quick wins from structural changes, while a 30/60/90-day roadmap and management workshop support decisions about what to implement, defer or investigate further.