Industry case study

Investment & Financial Services

Spok Capital

Digital infrastructure and marketing support

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Engagement overview

The business challenge

Support dependable customer-facing digital infrastructure and communication.

ACS services

ACS provided web and email hosting, domain and DNS administration, SSL and corporate email support. The engagement also covered Zoho email marketing administration, campaign and list support, troubleshooting and ad hoc website enhancements. Privacy and compliance implementation assistance was included when requested.

01

Dependable digital foundations

The engagement supported the digital infrastructure and communication channels used by an investment and financial-services firm. Its scope combined ongoing platform support with separately requested website and advisory work.

02

Hosting and corporate communication

Web and email hosting covered domain and DNS administration, SSL and corporate email support. These services support the availability and upkeep of the firm’s public-facing presence and everyday communication.

03

Email marketing support

Zoho email marketing administration included campaign and list support and troubleshooting. The work connected the communication platform with the practical tasks needed to manage customer outreach.

04

A clearly defined support scope

Hosting and email marketing have ongoing support arrangements. Website updates and enhancements are handled on an ad hoc basis, while privacy and compliance implementation assistance is provided when requested. These are distinct workstreams rather than an assumed all-inclusive support contract.

A clearer next step

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