Industry case study

NGO / Social Impact

Ehiliz Support Initiative

Operational structure and digital presence

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Engagement overview

The business challenge

Connect organisational processes, people management and communication.

ACS services

ACS carried out business process assessment and human resource management work alongside operational quality assurance. Website development, web and email hosting and a social media strategy supported the initiative’s public communication.

01

Connecting operations and public engagement

For Ehiliz Support Initiative, the engagement extended beyond the website. It connected business processes, human resource management, digital communication and operational quality assurance.

02

Processes and people

Business process assessment and human resource management formed the organisational workstreams. These address how work is structured and managed within the initiative.

03

Website, hosting and social media strategy

Website development and web/email hosting provided the digital-presence workstream. Social media strategy addressed how the initiative plans its public communication and engagement.

04

Operational quality assurance

Operational quality assurance brought attention to the quality of execution across the supplied scope. This connects the organisational and communication work with the practical management of delivery.

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