Connecting operations and public engagement
For Ehiliz Support Initiative, the engagement extended beyond the website. It connected business processes, human resource management, digital communication and operational quality assurance.
Industry case study
NGO / Social ImpactEhiliz Support Initiative
Operational structure and digital presence
All industry case studiesEngagement overview
The business challenge
Connect organisational processes, people management and communication.
ACS services
- Business process assessment.
- Human resource management.
- Website development and web/email hosting.
- Social media strategy.
- Operational quality assurance.
Processes and people
Business process assessment and human resource management formed the organisational workstreams. These address how work is structured and managed within the initiative.
Website, hosting and social media strategy
Website development and web/email hosting provided the digital-presence workstream. Social media strategy addressed how the initiative plans its public communication and engagement.
Operational quality assurance
Operational quality assurance brought attention to the quality of execution across the supplied scope. This connects the organisational and communication work with the practical management of delivery.
A clearer next step
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